Flexible currencies, rewards, status levels and offers. Support any promotion such as bonus points, cash back, buy one get one free, time-bound offers – all configured centrally and available in real-time

We've created three standard loyalty packages to make setup fast and simple. All of our packages run on the same underlying Simplicity Loyalty platform.

Need something different?  Talk to us  about configuring a solution to your precise needs.


Overview Jade Gold Platinum
Business to Consumer (B2C) programmes
Business to Business (B2B) programmes - -
Up to 200,000 members or prospects
Up to 1,000,000 members or prospects -
Over 1,000,000 members pr prospects - -
Customisable Loyalty APP (optional cost)
Supports multiple stores or outlets for your programme
Supports up to 10 partner organisations and multiple stores and outlets -
Supports any number of partner organisations and sores and outlets - -
Partner Referral Program management - -
Supports co branded cards - -
Single program multiple Tiers
Up to two programs multiple Tiers
Unlimited programs and program tiers - -
Automated or manual program and tier allocation and reallocation
Points for rewards
Multiple currencies including points and cash as rewards -
Cash or Points purchase top up  - -
Integrated campaign management providing email
Case Management for member services -
Financial points as rewards
Different rewards based on Member, Partner, Program, Tier and Product
Web portals for Administration, Partners, POS users and Members
Member portal provided with Content Management System for do it yourself editing (optional cost)
Full platform as a service (PAAS) web service provided for Partners to integrate in real time -
Transactions received and processed real time (via web services) or batch via secure file uploads

Points, Cash Back and Badge earning Jade Gold Platinum
Earn points or cashback per $ spend
Earn Badges -
Variable Points cashback and badges based on Program -
Variable Points cashback and badges based on different partners or merchants -
Product items can be excluded such as specials, service classes, discounted products or entire departments -
Target spend Bonus points on spend over time based on multiple rules configured - -
Points can be charged to the Program or Partners or Outlets of Partners -

Rewards Jade Gold Platinum
Online Redemption Mall enabling member to redeem with Points or credit card or both -
Redemption offers based on program and tier -
Points on cashback on achieving targets -
Vouchers created for Member based on business rules -
Partner referral program support for Member Offers -
Merchandise via redemption mall -
Free or discount services by program and tier -
Exclusive benefits by program and tier

Cards or Cardless Jade Gold Platinum
Store Cards pre printed with membership number, barcode or QR code - -
Virtual cards emailed to member
Virtual card in APP
Third party vouchers -

Recording transactions Jade Gold Platinum
Scan loyalty card using existing POS system with 3D scanner
Scan card on a separate tablet (not supplied)
Integrate with payment processor so no card is required
Scan virtual card from smartphone API -

Member Portal Kiosk and Mobile APP Jade Gold Platinum
Join or enrol in the loyalty program
Activate existing store card
Maintain member profile including phone numbers, email addresses, contact details
Create and manage Friends and Family Share Points or Social or Community Points sharing and donation programmes - -
Maintain list of marketing opt-ins
View transactions
Check points balance and tier status
View vouchers
Browse redemption mall of available rewards and offers -
Browse redemption mall of available rewards and offers specific to this member -
Request replacement card
Submit customer service enquiries
Access terms and conditions, frequently asked questions
Change password one way encrypted bank level security

Standard Email and communications set up within the program Jade Gold Platinum
Members automatically available for campaigns – no data exports or integrations required
Member welcome email with optional welcome reward
Admin welcome for new Admin account
Partner Admin / POS portal welcome
Order confirmation
New voucher issued to member with virtual voucher
Virtual card resend
A new voucher can be issued after a voucher has expired
Member reset password
Member reset password confirmation
Admin reset password
Admin reset password confirmation
Partner / POS reset password
Partner / POS reset password confirmation

Advanced email marketing Jade Gold Platinum
Targeting by segmentation model (optional set up)
Local area marketing for Outlets and Stores
Dynamic content
A/B testing
SPAM management
Campaign Automation

Campaign Portal Jade Gold Platinum
Enable distributed teams to send and tailor email marketing for local audiences
Pre-approved customer segments
Restricted templates that control branding and standard uneditable regions

Program Financial Management Jade Gold Platinum
Manage points pool
Banking transactions for reward purchases and payments for redemption to Partners and Stores -
Bank files created for major banks and provided securely to your accounts team to process -
Tracking of all voucher usage for subsequent billing and reporting to Partners for redemptions

Segmentation Jade Gold Platinum
All transactions available for segmentation of members
All transactions segmented enabling analytics of member versus non member activity
Bank files created for major banks and provided securely to your accounts team to process -
Generic Recency Frequency Monetary models and custom models supported
Behavioral activities from integrated campaign management available for segmentation modelling

Coupons and Vouchers Jade Gold Platinum
Target customer segments or your entire database with trackable coupons to generate sales and foot traffic.
Generate voucher and consume points on reaching threshold
Shopping cart voucher “Promotion code” -
Shopping cart voucher “Unique voucher codes” -
Shopping cart voucher “Partner supplied electronic voucher” -
Shopping cart voucher “Third party on demand supplied electronic voucher” -
Shopping cart voucher option: Member must authenticate to display and consume voucher code -

headingFourteen Jade Gold Platinum
Franchisee and partner settlements for rewards provided less rewards redeemed based on rewards cost rules - -

Program Reports Jade Gold Platinum
Card/Account Issued Report
Segment Report - -
Home Store Report
Voucher Summary to Date
Valid Vouchers Report
Used / Redeemed Voucher Report
Expired Voucher Report
Campaign Pre/Post Transaction Report -

Campaign Reports Jade Gold Platinum
Recent Campaign Activity
Campaign Analysis Campaign Compare - -
Campaign Analysis by Segment
Campaign Analysis Summary
Campaign Analysis
Survey Form Campaign Analysis -
Email Campaign Analysis
Email Campaign Analysis by Campaign Execution -
Member Activity Statement

Finance and program Management Reports Jade Gold Platinum
Daily Sales Report
Bonus Points Register

Data insights via Analytical Database using third party tool Jade Gold Platinum
All Analytical data available for review using third party tool
Identify your top customers and top customer segments
Target customer segments or your entire database with trackable coupons to generate sales and foot traffic

Platform Hosting Jade Gold Platinum
Shared Platform (up to 10 TPS)
Dedicated hardware (from 10 TPS up)
Failover dedicated hardware
In house